Questions about your account, transformations, or anything else? We're here to help.
Fill out the form below and we'll get back to you within 24 hours.
Can't find what you're looking for? Send us a message above.
We aim to respond to all support requests within 24 hours, typically much faster. General inquiries get responses within 1-2 business days. Legal matters may take 2-3 business days.
We handle refund requests on a case-by-case basis. We encourage you to try our generous free tier (10 credits/month) first to test all features before upgrading. If you have concerns after subscribing, contact us at [email protected] and we'll work with you to find a solution.
Use the contact form above and select "Bug Report" as the subject. Include as much detail as possible: what you were doing, what happened, browser/device info, and screenshots if applicable. We prioritize bug fixes.
Yes. Select "Feature Request" in the contact form and tell us what you need. We consider all requests and prioritize based on user demand and technical feasibility.
Currently, we provide support via email only. This allows us to keep costs low and pass savings to you. Email support also creates a written record, ensuring nothing gets lost in translation.
Go to Settings ➔ Account ➔ Delete Account, or email us at [email protected]. We'll permanently delete your data within 30 days, except what's required by law for billing records.
Transform once, get multiple platform-optimized versions instantly. Enter your source content, select target platforms (access varies by tier), and receive all versions in seconds. Then enhance with tools for hooks, quotes, hashtags, and more.
Save your unique brand voice and writing preferences to keep your tone consistent across all transformations. Custom brand voices work across all platforms, so your content still sounds like you wrote it.
Credit purchases unlock when you have ≤10% of your subscription credits remaining. Purchased credits roll over with active subscriptions but expire if you cancel or downgrade. Credits are calculated dynamically based on the AI model, output length, and language, and you'll see a live preview of the cost before each request.
All your custom brand voices and transformation history carry over when you upgrade. You'll instantly gain access to more platforms and tools. If you downgrade, your history and brand voices are preserved.
We're a small team, but we read and respond to every message personally. No automated responses, no ticket systems, just real conversations with people who care about your success.